I was already 27 years into my career when I had a revelation. At the time, I thought I knew a few things about supervision. After all, I had been supervising others—or had been supervised myself—in one form or another for my entire career. I considered myself to be a pretty good supervisor. Boy was I wrong. I finally sat down and started studying supervision at a deep level. I read books and took courses from the best in the world on the subject. I then started applying what I learned at work when supervising my employees.
Read more on Page 28 in SlingMakers Magazine.